I have a Festival accreditation: go straight to the Annecy Online platform. Once logged-on, you may view the full programme.
I have a Mifa accreditation: go straight to the Annecy Online platform and login using your e-mail address and Annecy Network password you received by e-mail.
All the films are available to view starting from 15th June 2020 at 9:00 am (Central European Time – CET) and available to view at any time except the live programmes, which are then available on replay, until 30th June (23:59 Central European Time – CET).
No. Some films are not suitable for all ages.
Each film descriptive shows the audience age group (family, adolescent, adult).
For the youngest we propose the short film programmes especially for Young Audiences.
I have a Festival accreditation: the entire Official Selection is available on the Annecy Online platform.
I have a Mifa accreditation: some of the events require reservations for meetings (Share With, Meet the…). Everything is specified in the programme and you can register your meetings through your Annecy Network space.
I do not have an accreditation: some of the events are accessible live for everyone and numerous content is available on free access on our Annecy Festival YouTube channel.
At the least, non-French films and non-English films will be subtitled in English in the following categories: Perspectives, Graduation Films, Commissioned Films and Contrechamp.
The films will be available both in French and English in the following categories: Shorts in competition, TV & Commissioned Films and Feature Films in the Official competition.
It is left to the Partners' responsibility to subtitle the Cartes Blanches films.
The WIP, Making of, Masterclasses and Preview videos are, at the very least, in English or with English subtitles. French subtitles are left to the partners' responsibility. However, some videos will be proposed in English or French versions.
When the content has subtitles, you must choose the language you wish to display, except when they are embedded in the image.
You can activate them in the video player by clicking on the little cog-wheel in the bottom right-hand corner of the screen, and select your language.
Some content will be available in two languages (audio), make sure you start the film in the version that you prefer.
Out of the 20 Feature Films in competition, 12 will be available for viewing in their entirety on the platform (5 in the Official and 7 in the Contrechamp category).
The financing conditions and rights according to particular territories or markets prohibit that certain ones are available unrestricted. Films that cannot be shown in their entirety will have an exclusive extract for viewing.
Check the Feature Films programme on the Annecy website or directly on the Annecy Online platform. If it is referenced Extract on the film's description, the Feature Film will not be available in its entirety.
No. You can watch up to 60 hours of content, which is approximately 40 programmes.
A film will be considered viewed if 80% has been watched.
It will not be possible to see the same film more than twice.
No. This year the application is exclusively dedicated to the tools linked to the Mifa accreditation.
The Festival content is all available on the Annecy Online platform, which is accessible in the web browser.
This message appears for one of the following 3 reasons:
When you click on the arrow to start it playing and you find yourself on a subscription page, it could be one of 3 reasons: either you do not have an account on the platform, or you have not connected to your account with your access codes, or you do not have a valid subscription on your account.
Do you have an Internet output that is too weak? In general Annecy Online is accessible via all network connections above 3.5Mbps (standard DSL).
For any other problems please go to our Contact Us page.
Yes. You can pause your current viewing.
We advise keeping the window open, to resume watching later.
In general Annecy Online is accessible via all network connections above 3.5Mbps. The videos are adaptable: depending on your connection, the image adapts so that it does not stop and start. This can produce a certain loss of quality for the lowest outputs.
The films are broadcast in 3 resolutions SD (540) HD (720) and FullHD (1080) and are accessible on computers, tablets and smartphones.
However, the content can be broadcast in different qualities according to your consultation device and the quality of your Internet connection.
Yes. The player is compatible with Chromecast and AirPlay to fully enjoy the content on your television screen.
No. The films are destined to be viewed exclusively on streaming.
The films provided on the platform are protected under Intellectual Property Law for France and/or the entire world (See Article 6 of the GCS/GTCU).
Yes. During registration, in the confirmation, you can see the term "Stripe", which is our certified security "PCA level 1" conformed payment method signifying the highest security standard.
You are probably using an outdated browser. This platform is designed for modern browsers such as Chrome, Safari, Firefox or Edge.
What is a modern browser: why and how do I upgrade my browser?
I have a Festival accreditation: your accreditation does not give you access to the lists of participants.
I have a Mifa accreditation: your accreditation only gives you access to the list of Mifa participants, with which you can use to contact them via your Annecy Network space, but not to the list of Festival participants.
Either you haven't accepted to use DRM on your browser, or your browser doesn't support it.
You are using MAC: we advise using Chrome (mobile phone, tablet, desktop).
You are using PC or Android: we advise using Chrome or Firefox.
Use the I have lost my password procedure.
Yes, Annecy Festival will refund the accreditation's full amount without any administrative fees. If payment was carried out with a credit card, this was automatically credited. If the payment was carried out by a bank transfer, please send us your bank details and postal address to firstname.lastname@example.org.
Purchases made by credit card have been refunded: the credit card used for the purchase has been automatically credited since mid-April.
The refund will appear on your account under the title "Annecy Festival".
No. The Pass was refunded in full, but those who bought it will be able to benefit from the advantages all year long.
The confirmed and paid (partially and fully) stands and umbrellas can choose to carry their contract over to the 2021 Mifa edition. Their stand will be kept, and affiliated persons will be able to register again. If you prefer to cancel, the stand will be refunded in full and accreditations cancelled. For more information please contact the Mifa department directly.
No. The Annecy 2020 Online event is scheduled for 15th to 30th June 2020.
The tribute to animation from the African continent, and the Annecy Festival's 60th anniversary, will be programmed into the 2021 edition.
Two accreditations are available to attend Annecy Online from 15th to 30th June:
You can see the entire offer online.
Important, online payment by credit/debit cards only.
The Mifa accreditations are open now, and the Festival accreditations will open in mid-May.
Online accreditations are open until midday 29th June 2020.
The online content will no longer be available after 30th June.
Your Annecy 2020 accreditation has been refunded and is no longer valid.
Whether it is a Mifa or a Festival accreditation you must redo your accreditation request by filling in the appropriate form with your information.
Access the accreditation forms here.
Please contact us at email@example.com indicating your full name and order reference number.
If it is a Festival accreditation, it is not possible to transfer your accreditation. Please read the General Sales Terms and Conditions.
If it is a Mifa accreditation, please contact us at firstname.lastname@example.org indicating your order reference number and the full name and e-mail address of the person you wish to transfer your accreditation to. Please note: after the transfer your access codes will be disactivated.
I am accredited as French or under a French company structure: your accreditation price is calculated with tax included.
I am accredited as European (outside France) and I have an intracommunity VAT number: your accreditation price is calculated without tax.
I am accredited as European (outside France) and I do not have an intracommunity VAT number: your accreditation price is calculated with tax included.
I am accredited outside Europe or under a company structure outside of the EU: your accreditation price is calculated without tax.
For Festival accreditations: the invoice is available in your personal space.
For Mifa accreditations: the invoice will be sent by e-mail to the address provided by you when filling in the invoice information on the form. For any other questions please contact us at email@example.com.
Your accreditation is still valid. The access codes you received in your accreditation confirmation e-mail remain the same. You can connect to the Network space with these codes.
The Festival has already contacted the films in the Official Selection, as well as the films that weren't selected, for almost all of the categories. The Feature Films will be contacted before 30th April and the VR Works after 30th April. The Official Selection will be announced on 18th May.
If you haven't received this mail, please contact Laurent Million (firstname.lastname@example.org).
The directors on the films' credits receive a free "Mifa" Official Selection accreditation. This accreditation is nominative and non-transferable. The terms and procedures are sent by the film department via e-mail.
If you have not received this e-mail please contact Laurent Million (email@example.com).
In accordance with the Annecy 2020 Online regulations, the Official Selection (excluding Graduation Films) films' producers will benefit from a free "Mifa" accreditation (for one producer, in the event of a co-production, or another film representative). The terms and conditions have been sent by e-mail to the films' representatives. Any other of the films' representatives must purchase their accreditations.
This free accreditation is strictly personal and non-transferable and gives access to Mifa accreditation.
The person who submitted the film should receive official notification that the film has not been selected.
To take part in Annecy 2020 Online, you must get your own accreditation.